Privacy Policy

This Privacy Policy sets out how Jireh software solutions use and protects any information that you give Jireh software Solutions when you use this website.

Jireh Software Solutions reserves the right to make changes as deemed appropriate to its site as well as its Policy.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Accuracy and Your Rights

At Jireh Software Solutions Pvt. Ltd., we take every reasonable step to ensure that the personal information we process is accurate and, where necessary, kept up to date. If you inform us that any personal information we hold is inaccurate (based on the purposes for which it is processed), we will ensure it is promptly erased or corrected.

You can access, update, or correct your personal information directly through the functionalities provided on our platform. Non-mandatory information can be deleted by logging into our website and visiting the "Profile" and "Settings" sections. For further assistance, please contact us using the information provided below.

Additionally, you have the option to withdraw your consent at any time by writing to us. Please include "Withdrawal of Consent" in the subject line of your communication. We will verify your request before proceeding. Please note that withdrawal of consent will not apply retroactively and will be handled in accordance with this Privacy Policy, our Terms of Use, and applicable laws.

However, withdrawal of consent may limit your access to our platform or affect the services we provide if the information is essential.

Service Pricing

At Jireh Software Solutions, our service costs are designed to be flexible, catering to the unique needs of each project. The minimum charge for our services starts at Rs 25,000/-. The final cost, however, will depend on the complexity and specific requirements of your project. We strive to provide competitive pricing without compromising on the quality of our services, ensuring that every solution is tailored to meet your business goals.

Refund Policy

At Jireh Software Solutions, we are committed to maintaining transparency and fairness in all our business dealings, including refunds. Our refund policy is crafted based on industry-standard practices to ensure that all claims are handled with fairness and due diligence. We carefully assess each refund request to ensure that all decisions are justified and agreeable to both parties.

Key Points of Our Refund Policy:

• Refunds are considered and processed after a thorough evaluation of the claim, taking into account the specific needs and circumstances of each business.
• Every claim is assessed against our standard policies to ensure fairness.
• Refunds will only be issued after receiving approval. Once approved, they will be processed within 7 business days.
• Unless specified otherwise, refunds will be made through the same payment method that was used during the original purchase.

Our approach aims to ensure customer satisfaction while upholding fairness, and we endeavor to address all refund-related matters in a transparent and timely manner.

When Do You Qualify For Refunds?

When you file a complaint to Jireh Software Solution, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. A refund is only made in extreme circumstances when nothing good can be done to solve the issue.

While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, a refund may apply*

• Development/Post-sales operations has not yet started
• The issues with the project are beyond the scope of rectification/resolution/fixing
• You have not violated our payment terms
• You have not used any information for monetary/business benefits (gained during association)
• The reasons you made are valid/rational/realistic enough to qualify for refund trial
• Should be able to demonstrate his/her innovative UI design and development skills and understand what makes an app addictive and appealing
• You have presented all the proofs and evidence surfacing your refund claim
• The claim does not arise from any billing dispute coming from your bank or payment vendor